Four blue rectangular shapes arranged around a central green cross shape on a transparent background.
Human Support

Your Operational Ally: Navigating Nonprofit Challenges Together

Experience the ease of Pebble with our dedicated support team. From trainings to initial configuration to continued support, we're committed to ensuring Pebble is a succes for your Organization.

Smiling woman wearing glasses and a headset with a microphone, standing next to an interface showing steps to upload a document and a chat window with the name Morgan.
We're here for you at every step

Dedicated Support Expert: Your Guide to Success

1

Pre-Implementation

We'll sit with you to understand each system's reporting structure as well as your goals to ensure you can see and manage everything you need within Pebble.

2

Pebble-led Implementation

Pebble handles all of the configuration, integration, and implementation to ensure everything will run smoothly and consistent with your goals.

3

Education and Training

After implementation, our team provides comprehensive trainings for all user types and quarterly check-ins to make sure things are going smoothly for all team members.

Benefits

Guiding Nonprofits Toward Success: Our Expertise, Your Impact

Smiling customer support representative wearing a headset with support ticket updates and contact information overlays.
Benefits

Guiding Nonprofits Toward Success: Our Expertise, Your Impact

Ease of Use

With a dedicated support team to guide and educate on how to get the most out of Pebble, our customers can easily navigate and utilize the platform to its full potential.

Time and Resource Efficiency

Don't worry about implementation. We can typically configure and integrate new customers in 5 business days, and with minimal input from Management. We know your time is valuable, so we'll do the heavy lifting for you.

We're Here for the Long-Haul

We believe in listening to our customers and resolving issues quickly, so don't ever hesitate to reach out to your support team if anything doesn't look quite right.

Services

We're dedicated to solving issues on your timeline. Always on, always ready!

Blue telephone handset icon on a light purple circular background indicating a phone call.

Phone Support

Get immediate assistance and personalized guidance from our dedicated support team over the phone.

Blue outlined envelope icon in front of a light purple circle background.

Email Support

Reach out to us anytime via email for detailed responses to your queries and continued support.

Icon of two people outlined in blue, one slightly in front of the other, on a light purple circular background.

Humans Helping Humans

We prioritize human support over automated responses, ensuring a team member is always available to solve your complex issues.

Want to know more ?

Contact us

Get in touch with us for any questions, possible projects and business partnerships.

Full Name
This is some text inside of a div block.
Valid number
This is some text inside of a div block.
Illustration of two arrows pointing opposite directions with a checkbox and horizontal lines inside a circular background.
Thank you! Your submission has been recieved!
Oops! Something went wrong while submitting the form.
Illustration of two arrows pointing opposite directions with a checkbox and horizontal lines inside a circular background.
Thank you! Your submission has been recieved!
Oops! Something went wrong while submitting the form.

Unlock Your Nonprofit’s Potential with Human Support

Our experts bridge the gap between technology and your mission. From setup to compliance, they’re here to guide you. Schedule a demo today!

Illustration of a hand holding a flashlight projecting a beam of light with an upward arrow inside.
Abstract background with overlapping soft orange rectangles and rounded corners.